Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with an offshore sportsbook we cover? This is the page for that. Below you'll find how to reach us, what we can and can't help with, and where to go if you need support that falls outside what a comparison site can offer.
How to Reach the Offshore Gambling Team
You can contact us by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. If your message relates to a specific sportsbook, tell us which one and include as much detail as you can — dates, screenshots, or a short summary of what happened. That helps us verify claims before we act on them.
What We Can Help With
- Corrections to information on our offshore sportsbook reviews or comparison tables
- Feedback on bonus terms, odds, or payout speeds you've experienced firsthand
- Suggestions for sportsbooks you'd like us to research and review
- General questions about how we assess and rank offshore sportsbooks
- Reports of broken links, outdated offers, or factual errors on the site
What We Can't Help With
Offshore Gambling is an independent comparison site — we review offshore sportsbooks, we don't operate them. That means we can't process withdrawals, unlock accounts, resolve disputed bets, or access anyone's betting account on your behalf. If you have an account issue with a specific offshore sportsbook, your first step should always be that operator's own customer support team, since they're the only party who can act on your account directly.
It's also worth remembering that offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and operate outside US state regulation. That means there's no state gaming commission or dispute resolution process backing up a US bettor's account the way there would be with a regulated domestic operator. We can pass along feedback and factor it into our reviews, but we can't intervene in an individual dispute or guarantee any outcome.
Before You Sign Up: Check Your State's Laws
Every reader should confirm their own state's current stance on offshore betting before creating an account anywhere. Laws and enforcement postures shift, and what's tolerated in one state may carry more risk in another. If you're unsure, a licensed attorney familiar with gambling law in your state is the right person to ask — we're not able to give personalized legal advice through this contact page or anywhere else on the site.
Questions About Our Rankings and Reviews
If you're wondering how a book like Lucky Rebel, Bovada, or BetOnline earned its position on our list, or why one offshore sportsbook outranks another, that's exactly the kind of question we welcome by email. Our ratings weigh odds quality, market coverage, bonus terms, payout speed, banking options including crypto, and general reputation — commission from any operator we link to never buys a higher spot or changes a rating. If you spot something that looks inconsistent with that approach, tell us; it helps keep the reviews honest.
If You Need Support Beyond Reviews
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and available regardless of which sportsbook you've used. Offshore sportsbooks often have lighter or less consistent responsible gambling tools than regulated US operators, so it's worth building your own limits rather than relying on the operator to set them for you. Our Responsible Gambling page has more on the tools and habits that can help.
For details on how we operate, who we are, and how we approach reviews, see our About Us page. Our Terms and Conditions page covers the legal basis for using this site.
A Few Things Worth Knowing Before You Write In
| You're asking about... | What we can do |
|---|---|
| A factual error on a review page | Verify and correct it |
| A bonus or rollover term that looks wrong | Check against the operator's current terms and update if needed |
| A delayed or disputed withdrawal | Log the feedback for our reviews, but contact the sportsbook's own support directly for resolution |
| Whether offshore betting is legal in your state | Point you to general information; recommend a qualified attorney for a definitive answer |
| Concerns about your own gambling habits | Direct you to 1-800-GAMBLER and our responsible gambling resources |
Betting through an offshore sportsbook always carries risk — including the risk of losing the money you stake and, because these operators sit outside US regulation, the added risk that a payout could be delayed or disputed with no state regulator to appeal to. Nothing on this site guarantees winnings or treats betting as a reliable source of income. This site is intended for adults aged 21 and over only.